Salt Lake City
Significantly reduce the costs by centralizing and controlling the Return Authorization (RA) process.
Whether done automatically or manually by phone, fax, EDI or web, we manage return authorizations from thousands of centralized and decentralized consumer and retailer return centers across North America.
Use our technology alongside a highly skilled customer service team to receive all RA requests. We manage all transportation coordination and scheduling through our in-house Logistics Department.
Our Freight Management solution ensures the best rates from the most dependable carriers with centralizes billing, auditing and claims services by leveraging shipments.
Issue & Track RA’s
By Retailer, Location, Brand, SKU, Carrier, Reason Code etc.
Issue Approvals & Denials
With rule based automation or manual control.
Issue Daily/Weekly RA Reports
To Clients, Manufacturers and Retailers.
Issue Routing Information
Including guides and instructions for shipment of product.
Leverage our strategically placed North American locations.